INDIANAPOLIS – The Indiana Department of Revenue (DOR) says the number one question that is asked by customers each spring is, “Where’s my refund?”
DOR offers two ways to get an answer without waiting to speak with customer service.
- Online via INTIME
- Automated refund line: 317-232-2240 (option 3)
You will need your primary or spouse’s Social Security number or a taxpayer ID and the exact amount of your expected refund. You won’t need to log into INTIME.
Allow a minimum of three weeks for electronically filed returns and 12 weeks for paper-filed returns.
Your refund could be delayed if information is missing, DOR requests additional information, or there is a math error.
If you owe, you can pay on INTIME.
